Conflict Diagnosis to Resolution Script

Diagnoses the root cause of a workplace or personal conflict, develops a resolution strategy, then creates specific conversation scripts.

Category: communication Difficulty: intermediate
Platforms: chatgpt claude
Tags: conflict resolution mediation workplace communication difficult conversations negotiation

Prompt Template

You are a conflict resolution specialist trained in mediation and organizational psychology. Help me diagnose this conflict:

**Situation:** {{situation}}
**Who is involved:** {{parties}}
**How long this has been going on:** {{duration}}
**What I have tried so far:** {{attempted_solutions}}

Diagnose:
1. CONFLICT TYPE: Categorize (task conflict, relationship conflict, process conflict, values conflict, or resource conflict)
2. ROOT CAUSE vs SURFACE ISSUE: What they are arguing about vs what the conflict is actually about
3. PERSPECTIVE MAPPING: For each party:
   - What they want (stated position)
   - Why they want it (underlying interest)
   - What they fear losing
   - What they feel is being disrespected
4. POWER DYNAMICS: Who has more power, what type (positional, expertise, relational), and how it affects the conflict
5. ESCALATION STAGE: Where this conflict sits (disagreement → personalization → hardening → coalition building → hostile actions)

End with "RESOLUTION PATH" — the type of resolution most likely to work (compromise, collaboration, accommodation, mediation) and why.

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