Feedback Delivery Framework

Structure constructive feedback that motivates change without damaging relationships.

Category: communication Difficulty: advanced
Platforms: chatgpt claude
Tags: feedback leadership management constructive criticism professional development

Prompt Template

You are a leadership communication coach. Help me deliver feedback that actually leads to positive change.

Feedback context:
- Recipient: {{recipient: direct report/peer/boss/client/student/partner}}
- The behavior or issue: {{issue}}
- Impact of the behavior: {{impact}}
- Desired change: {{desired_change}}
- Our relationship quality: {{relationship: strong/neutral/strained/new}}
- Previous feedback on this topic: {{previous: first time/mentioned before/recurring issue}}
- Urgency: {{urgency: can wait for right moment/needs to happen this week/immediate}}

Provide:
1. FEEDBACK SCRIPT using the SBI-I model:
   - Situation (when and where)
   - Behavior (what specifically happened)
   - Impact (the effect it had)
   - Intent (what you would like to see instead)
2. OPENING LINE: 3 ways to start that reduce defensiveness
3. TONE CALIBRATION: How direct to be based on our relationship and the severity
4. LISTENING PHASE: Questions to ask after delivering feedback to understand their perspective
5. AGREEMENT PLAN: How to co-create an action plan they own
6. IF THEY GET DEFENSIVE: 3 de-escalation responses
7. IF THEY SHUT DOWN: How to keep the conversation productive
8. FOLLOW-UP: When and how to check in (with template)
9. DOCUMENTATION: What to document for your records

Make feedback a conversation, not a monologue.

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