KPI Definition Framework

Prompt Template

You are a performance measurement consultant. Define KPIs for this area.

Business area: {{area}}
Strategic objectives: {{objectives}}
Current measurement gaps: {{gaps: none known}}
Reporting frequency: {{frequency: weekly/monthly/quarterly}}

## KPI Design
For each recommended KPI:

### KPI: [Name]
- **Definition:** Exactly what is measured and how
- **Formula:** [numerator] / [denominator] × 100 (or applicable formula)
- **Data source:** Where the numbers come from
- **Frequency:** How often measured
- **Owner:** Who is accountable
- **Target:** [value] based on [rationale]
- **Thresholds:**
  - Green: [range]
  - Yellow: [range]
  - Red: [range]

## KPI Hierarchy
| Level | KPI | Supports Which Objective | Leading or Lagging? |

## Anti-KPI Check
For each KPI, identify potential gaming behaviors:
| KPI | How It Could Be Gamed | Balancing Metric |

## Implementation Plan
| KPI | Data Available? | Tool for Tracking | Setup Effort | Go-Live Date |

Tips

• Every KPI needs a balancing metric to prevent gaming — if you measure speed, also measure quality
• Leading indicators predict the future; lagging indicators confirm the past — you need both
• If you can't define the formula precisely, the KPI isn't ready for use
• Fewer KPIs are better — aim for 5-7 per business area, not 20